网站简介:Provider of hotel mystery shopping and sales training services to the hospitality industry.
网站简介:A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.
网站简介:ITS Incognito offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programmes. ITS Incognito specialises in mystery customer programmes for the hospitality industry.
网站简介:Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
网站简介:Dedicated to information and training regarding customer service and leadership issues.
网站简介:Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires.
网站简介:Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
网站简介:Restaurant, apartment and retail mystery shops. On line shopper application.
网站简介:Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits.
网站简介:Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.
网站简介:Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
网站简介:Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.
网站简介:Business and retail on-site, telephone and customer feedback secret shopper services.
网站简介:Quality management programs to enhance performance, measure product quality, and maintain brand stature.
网站简介:Signature Worldwide is the leading provider of training and business solutions to service-based organizations, creating tailored employee training and marketing programs that directly impact the bottom line. Established in 1986 and headquartered in Dublin, Ohio, Signature Worldwide operates throughout North America and has licensees in four other continents; Africa, Asia, Europe and South America. For more information, visit http://www.signatureworldwide.com or connect with Signature Worldwide via Twitter @signatureworld or on Facebook at [http://www.facebook.com/signatureworldwide.
网站简介:ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
网站简介:Services include customer satisfaction measurement, competitor intelligence, compliance and integrity audits, and customer surveys. Servicing Canada and the U.S.A.
网站简介:Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
网站简介:Gathers and reports customer perceptions, feedback and suggestions concerning products and services for high-technology companies. Profile, FAQ and contacts.
网站简介:CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
网站简介:Provides online customer service training for employees and managers to increase profits and improve business.
网站简介:Article about Shoppers who spy on those who serve, amateur detectives rate firms on everything from cleanliness to customer service.
网站简介:Video mystery shopping.
网站简介:Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
网站简介:Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.