网站简介:Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
网站简介:Conducts customer service and relationship marketing consulting. Profile, rates and contact details.
网站简介:Management and technology consulting company that specializes in customer relations and customer service systems.
网站简介:Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
网站简介:Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.
网站简介:Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
网站简介:The CERES model places employees at the center of customer relations within the company
网站简介:Customer experience specialists offering strategic consulting services and providing customer service training and advisory services using methods for understanding, measuring and visualising customer experience.
网站简介:Customer relationship management with software for handling customer feedback ensuring customer retention.
网站简介:Canadian association for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga.
网站简介:Training and consulting solutions for customer service, sales, and management related issues.
网站简介:Customer service consulting, training and development. Includes information on the company, services, programs and products.
网站简介:A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
网站简介:News and commentary on CRM topics, including software and implementation.
网站简介:Provides online customer service support solution and web-based help desk, including knowledge base, issue tracking, call center, Dynamic FAQ, email management and surveys.
网站简介:Provides consulting, training, and publication services to improve customer relationships and loyalty.
网站简介:On-site customer service training for service representatives.
网站简介:A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.
网站简介:Provides customer service videos and training programs. Includes online ordering and contacts.
网站简介:Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
网站简介:Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Restaurants/Bars, Retail).
网站简介:Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
网站简介:Customer relationship management and e-business news.
网站简介:Provides mystery shopping and sales training services. [Houston]
网站简介:Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics.