ocado.com

Shopping with a difference. Right from the word go, we’ve always done things differently at Ocado. Well, when you’re trying to revolutionise grocery shopping, there’s no point copying everyone else, is there? But whether it’s building a dedicated delivery centre to guarantee the freshness of our groceries, or colour-coding our grocery bags to make it easier to put your shopping away fast, our mission is always to make shopping at Ocado better for you and for the environment. Better for you. We treat every order as if it were our own. That’s why we deliver consistently outstanding service, from big things like delivering fewer missing items and substitutions than our competitors, to small but important details like sending you a free confirmation text message before we deliver to you. It’s little touches like this that have seen us voted The Grocer magazine’s Online Retailer of the Year twice in the past four years. Better for your budget. We believe that you should be able to shop for a fair price without compromising on quality or service. As well as our Tesco price match* on identical branded goods, we feature an ever-changing range of special discounts and seasonal offers on our website [and even offer a pre-pay delivery scheme to help you save even more on your weekly shop]. Better for your groceries. Where other online supermarkets pick their groceries from their store shelves, everything we deliver comes straight from our temperature-controlled delivery centre. We’re confident that our food is always as fresh as can be, and that’s why we’ve become the first online supermarket in the world to display ‘use-by’ dates on our website and receipts. We call it our ‘Life’ guarantee, and it’s another reason why we’re miles ahead of the competition. Better for the environment. We founded Ocado on green principles to provide a more sustainable alternative to supermarket shopping. From headline-grabbers like ‘closed-loop’ recycling (we collect, recycle and reuse our grocery bags) to popular initiatives like our famous ‘green van slots’, we’ve managed to lower our carbon emissions to the point where an Ocado delivery has a lower carbon footprint than walking to your local supermarket**. * Price Match applies to identical products only and excludes temporary promotions. Please see our Terms & Conditions at Ocado.com for full details. ** Source: Greenstone Carbon Management, Ocado Carbon Footprint Audit, June 2009.